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FAQS

How much will this cost me?
    Nothing, unless and until we collect money for your injury. We will not ask you for any deposits, retainers or advances until your case is completed. Once we have collected funds on your behalf, we will deduct our fee and any costs incurred at the same time we provide you with the balance. Fees may vary depending on how you were injured and which compensation scheme controls your remedy, but we will agree on these terms in writing before we start to work for you.


How long will this take?

    Our goal is to conclude every case as quickly as we can. Some of this depends on your injury and how long your treatment lasts. To make sure you receive all of the compensation you deserve, we need to be sure your medical treatment is complete or at least that your doctors know what kind of recovery you can expect. Once all of the information about your injury is collected and we know the extent of your losses, we will send the information to the insurance carrier and demand payment. Cases settle when you are offered an amount that you agree to accept as final payment for your loss. This could be within weeks of the demand or at any time up until, during or even after trial. Cases are generally tried in Circuit or Federal Court 6 to 10 months after filing, depending on the Court.


If I'm not sure what to do, will it cost anything to talk to you?

    No, we are glad to talk to you. We only collect fees from clients whose cases we win, by trial or settlement. If we cannot help you we will recommend someone who can. If we think this is something you can handle on your own, we will tell you so.

How much will I get?

    That depends on so many things. Mostly, it depends on the extent of the injury and the amount of the loss - medical expenses, lost income, disability, permanent impairment, suffering - just to name a few. It may also depend on the resources available for compensation - such as insurance or corporate assets. The facts of your case matter too - the who, what, when and why. We are always willing to discuss value with you and to give you our best judgment about what you can expect.

Do I have to come to your office?

    This is up to you. We know that injuries and circumstances often make this impractical and we are glad to meet with you in your home or other convenient locations. Much of our work can be handled by telephone using our toll-free number - 800.933.5879. If possible, however, we would like you to visit our offices, enjoy our hospitality and free parking and meet our staff.

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RUTTER MILLS
160 W. Brambleton Ave.
Norfolk, Virginia 23510
PH 757.622.5000
TOLL-FREE 800.933.5879
FX 757.623.9189