Do I Need a Lawyer Before Talking to a Claims Adjuster?

Rutter Mills Law Firm

Do I Need a Lawyer Before Talking to a Claims Adjuster?

Car Accident Info

When processing a claim for auto accident injuries and damages, an insurance claims adjuster will want detailed information about how the collision happened, the extent of property damage, and if any occupants were hurt.

If you are contacted by an agent from your own insurance company, you may be contractually obliged to provide basic information about the crash. This would include the location, weather, road conditions, and timing of the accident. However, that is the full extent of your responsibility.

Limit conversations that can derail your claim

It’s not advisable to tell a claims adjustor how the collision occurred or whether you were injured without speaking to a car accident lawyer first. In addition, you have no legal obligation to talk to a claims adjustor representing the other driver.

It doesn’t matter if you are talking with your insurance provider or that of the other motorist; your words can be twisted, misconstrued, and used to minimize the value of a claim. That is why letting your legal counsel handle all communications is smarter. They understand the big picture and anticipate the tactics used by adjusters to settle claims for the bare minimum.

Once you have legal representation, tell the adjuster that they contact your attorney directly. From that point forward, your lawyer will protect your interests.

It’s worth noting that car wreck victims who opt to represent themselves may inadvertently make mistakes along the way. They may consent to be recorded, which could allow adjusters to create a false narrative about what happened. The result is a less than favorable settlement, or in some cases, no money.

Contact us at Rutter Mills for a free case evaluation

It’s critical to be truthful when approached by a claims adjustor, but keep your conversations short until you have sound legal guidance from a car accident attorney at Rutter Mills. Our dedicated legal team has been helping auto accident victims in the Norfolk, Newport News, and Hampton Roads communities for over 50 years and offer free case evaluations.

Contact a Rutter Mills attorney to speak about your case today.

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TESTIMONIALS

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Dave Put His Trust in Us

Don’t Fall For The Insurance Company’s Games

Dave suffered serious injuries in a car accident. The defendant’s insurance company tried to offer him a low amount so Dave called Rutter Mills. We took over dealing with the insurance and got Dave the money he needed to get back on his feet.

They enabled me to be happy in life again.

Get Back On Track

Protecting Your Future

Glenn’s car accident changed his life, but not permanently thanks to the help of his Rutter Mills attorney. When the insurance companies wouldn’t help him, our team fought back and won.

I knew I needed Rutter Mills.

Fighting For What's Right

Getting Justice

On his way home from work at the shipyard, Dan was involved in an accident. He tried to file a claim on his own, but the insurance company wouldn’t give him the money he needed to put his life back on track. Dan knew he needed to call Rutter Mills.

They actually won my case 3 times!

Larena's Win

After her car accident, Larena asked her father, a local stevedore, for his advice on who to call. He recommended Rutter Mills. Her team of car accident experts at Rutter Mills fought back when the insurance companies tried to deny her the money she needed to recuperate from her injuries. We took her case to trial – and won. When the insurance company filed their appeals, we beat them again – two more times! Larena got the money she needed and the justice she deserved.

We’re going to immediately call Rutter Mills. That’s the people I trust with my baby girl.

Who Do You Trust With Your Family?

After a car accident, Jamaree’s first call was to her mom. She was shaken up and scared. Mom told her “We’re calling Rutter Mills. Her next was to Rutter Mills. Her Rutter Mills car accident team helped her get compensation “above & beyond” what she was expecting.

They lifted allot of stress off my shoulders. I recommend them to anybody because they WILL fight for you.

Who Can You Turn To?

Referrals From Friends and Family

After John was seriously injured in a motorcycle accident, he turned to the person he trusts most for a recommendation. His wife, a paralegal of 30 years, told him to call Rutter Mills on the advice of the lawyer she worked for.

They really care for you as a person. Words cannot describe what Rutter Mills did for me and for my case.

When You Need Someone In Your Corner

Don’t Go It Alone

When the insurance company tried to get Carol to sign paperwork after her car accident, she knew she needed a lawyer. Carol knew she needed Rutter Mills.

When I called Rutter Mills, I knew it was the right fit. They’re so interested in helping you get justice.

Getting The Justice You Deserve

When Mom Needs Strength

Taryn was in a car accident while she was pregnant. She knew she needed someone in her corner to protect her rights and her family’s future.

There’s attorneys, then there’s Rutter Mills.

We're Here When The Unexpected Happens

Priorities

A devasting accident changed Levon’s life forever. The physical and emotional toll left him scared and in pain. When the insurance company for the defendant contacted the family, they made an offer that did not even cover the cost of the medication, much less doctors’ bills, and physical therapy. They knew they needed to talk to a serious lawyer. Rutter Mills took care of the negotiation so Levon could focus on healing.

When you’ve got a serious injury, you need a serious lawyer. That’s why we chose Rutter Mills.

Motorcycle Accidents Change Everything

When Ed was injured in a motorcycle crash, he knew he needed a serious lawyer to protect his rights. The insurance companies were fighting him every step of the way. Rutter Mills helped prove Ed’s case and get him the money he needed to get on the road to recovery.

With the seriousness of the accident, I knew that we needed a serious lawyer. I needed Rutter Mills.

Carol & Levon's Story

They knew they needed a serious lawyer when Carol and her son were seriously injured. After the other party’s insurance company tried to get her to settle for less than she needed, Carol called Rutter Mills for help. We took on the insurance company so she could focus on healing.

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